Please enter contact info to view our solution.
The music festival was an ideal candidate for RES’s Event Control Management System (EPMS), which allows for event attendee tracking, VIP attendance and notification alerts, event entry automation, and ticket tracking and authentication.
RES began system implementation by placing RFID tags onto the backs of all event tickets before they were sold to the public. The tickets’ RFID numbers were then recorded in a database. On the day of the event, RES placed its uniquely developed hardware at the event’s only entrance. As students arrived and walked through the entrance, their tickets were automatically read, and an application created for the event would immedi- ately issue a “PASS” or “FAIL” status for each ticket.
When a legitimate ticket was scanned for the first time, the system would check the database, register it as correct, and convert it to used status. Additionally, a “PASS” message would appear on the PC screen. If someone tried to go through the entrance without an RFID ticket or with an RFID tag that was not registered in the system, a “FAIL” message would appear on the screen. A “FAIL” status would also be issued if someone tried to use an already scanned ticket, thus, eliminating the chance of ticket reuse. Additionally, because every RFID tag has a unique ID number, duplication of a ticket was impossible. Only RFID numbers entered into the system would “PASS,” and tickets without an actual tag would not scan at all, easily identifying them as counterfeit.
RES’s system also assisted with crowd management. RFID scanners could easily read tickets through pockets, purses, and bags, allowing for faster entry and easy crowd control. The system even worked, malfunction free, through the pouring rain.
RES’s solution to ticket and event management was easy to implement, drastically improved efficiency, and saved the company a great deal of money. The following benefits reflect results shown at the 2009 music festival, which was the first year using the new system.
- On average, 10% of the total tickets at previous festivals were counterfeit. Using this statistic, 2009’s festival saw a savings of $27,670 by eliminating that 10% loss.
- Because RES’s system registers a legitimate ticket when it is first seen and converts it to used status, there is no possibility of ticket reuse.
- The system allowed for an accurate, fast, and orderly entry at the festival’s ticket collection area, greatly reducing crowd control difficulties.
- VIP visibility allowed festival promoters to manage their high status attendees and provide value added services in a seamless manner.