To create Industry Standard’s system, RES combined two original solutions: RES RIMS and RES Dressing Room Concierge, an add-on to our Retail Inventory Management Solution (RIMS).
RIMS implementation begins by stationing a number of RFID readers at strategic points around the store. Next, RFID tags are placed onto all store inventory. Each product’s RFID tag is then scanned with an RFID reader and linked to its corresponding product information in the store’s database. (If the store had used barcoding/SKUs, the tag and barcode would be scanned and linked.) Once this step is finished, every tee shirt, pair of jeans, etc. is unique and identifiable in the system by RFID number, even if they are identical to another item (identical meaning they have the same color or size). This is very different from barcoding, where all items with the same style, size, color, etc. have the same SKU.
Once installed, Industry Standard saw the advantages of RES’s system immediately. The combination of RFID technology and RES’s RIMS software allows for huge improvements in the efficiency of many common store processes, one being the checkout process. Simply place all items on the counter, press a single button, and within seconds, an RFID reader at the counter rings up all of the items. Then, once the transaction is complete, the items are marked as “sold” in the database.
RFID readers at the exits prevent theft by scanning the items as they pass, communicating with the database, and then checking each item’s status. If an item’s status is not “sold,” an alarm sounds.
With RIMS, inventories are taken quickly and easily by waving a handheld RFID reader across clothing shelves and racks. This can be done quickly, easily, and with 100% accuracy, as it eliminates the chance for human error. The handheld reader can also be used to find missing items. Just enter the missing item’s unique RFID number into the handheld and walk with it around the store. When you get close to the item, the handheld alerts you to its location by emitting a beeping sound.
Industry Standard system also includes the Dressing Room Concierge, an add-on to the RIMS system that allows store employees to keep track of inventory taken into the dressing rooms. When an item is brought into the dressing room, its RFID tag is scanned and an alert is sent to the store’s system. Employees are immediately able to
recognize what merchandise has been taken into what dressing room and can view the item’s product information – size, color, style, etc.
Based on the merchandise brought into the dressing room, the system then makes recommendations on similar items to complete the look. The items and outfits instantly appear on an interactive Smart Screens located inside of each dressing room.
Customers can use the Smart Screen to learn more about their items, view available sizes/colors, read product reviews, and even request employee assistance.
Last but not least, the Dressing Room Concierge features an innovative, Socialized Shopping experience. Customers have the option to post photos of merchandise, or even themselves wearing the merchandise, to their Facebook and/or Twitter accounts.